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Delivery and costs

DELIVERY

  1. Our orders take between 24 to 72 hours to process and leave our facility, and another 3-14 days for the delivery time. We offer delivery by DHL and UPS.

  2. You will be sent an email confirmation once your order has been dispatched with tracking information. We will be unable to redirect orders once items have been dispatched.

  3. Additional customs fees may apply at the time of delivery for certain countries. For more information contact your post office or local government. Grendure is not responsible for the fees and we are unable to determine these fees prior to delivery.

  4. Please note that Grendure is not responsible for any parcel a customer refuses to pay customs fees for and will not refund any order which has not been sent back to our facility. Grendure is not held responsible for any fees issued by customs that have not been paid for by the customer. Grendure is not to be held for delays to your shipment due to the carrier or postal holds issued by your country.

  5. Grendure is not responsible for lost or stolen packages. If your order is delivered by the courier with proof of delivery and you did not receive your package, then a complaint must be filed with the courier.

  6. Please expect delays for all international shipments due to COVID-19

 COSTS

Regular costs of delivery:

  1. Delivery to the USA

    -Delivery by the UPS Courier 252.14pln (63.87$*)

  2. Delivery to Canada

    -Delivery by the UPS Courier 252.14pln (81.76$*)

  3. Delivery to Australia

    -Delivery by the UPS Courier 296.83pln (103.82$*)

  4. Delivery to New Zealand

    -Delivery by the UPS Courier 296.83pln (107.06$*)

  5. Delivery to Switzerland

    -Delivery by the UPS Courier 244.35pln (57.17chf*)

  6. Delivery to Norway

    -Delivery by the UPS Courier 244.35pln (536.55kr*)

  7. Delivery to the UK

    -Delivery by the DPD Courier 92.50pln (17.9£*)

  8. Delivery to Europe

    -Delivery by the UPS Courier 83.00pln (17.93e*)

    -Delivery by the DPD Courier 89.00pln (19.23e*)

  9. Delivery to Poland

  10. -Delivery by the UPS Courier 20.10pln

    -Delivery by the DPD Courier 16.90pln

    -InPost 17.00pln

*An estimated cost which may vary depending on the currency value.

 

Promotional cost of delivery:

  1. Grendure will sometimes provide promotional options for the delivery.

  2. The promotion will be announced together with the length of the promotion.

  3. *The cost in brackets is an estimated cost and it may vary depending on the currency value.

  4. If specified, Grendure will sometimes announce fully free delivery for specific countries and areas for a specified amount of time. 
  5. Delivery to the USA
    -Delivery by the UPS Courier

    a) For order up to 300pln (76.00 $) the cost of the delivery is 252.14pln (64.00$*)

    b) For order between 301-500pln (76.50$-126.00$) the cost of the delivery is 126.00 (31.95$)

    c) For orders above 500pln (125.71$) the cost of the delivery is free.

  6. Delivery to Canada

    -Delivery by the UPS Courier

    a) For orders up to 300pln (97.50$) the cost of the delivery is 252.14pln (82$*)

    b) For order between 300-500pln (97.50$-162.00$) the cost of the delivery is 126.07 (41.00$)

    c) For orders above 500pln(162.00$) the cost of the delivery is free.

  7. Delivery to Australia

    -Delivery by the UPS Courier

    a) For order up to 300pln (105.00$) the cost of the delivery is 296.83pln (103.72$*)

    b) For order between 300-500pln (105.00$-175.00$) the cost of the delivery is 148.41pln (52.00$)

    c) For orders above 500pln(175.00$) the cost of the delivery is free.

  8. Delivery to New Zealand

    -Delivery by the UPS Courier

    a) For orders up to 300pln (108.20$) the cost of the delivery is 297pln (107.06$*)

    b) For order between 300-500pln (108.20$-181.00$) the cost of the delivery is 126.07 (53.52$)

    c) For orders above 500pln (180.33$) the cost of the delivery is free.

  9. Delivery to Switzerland

    -Delivery by the UPS Courier

    a) For order up to 300pln (70.07chf) the cost of the delivery is 244.35pln (57.17chf*)

    b) For order between 301-500pln (70.07-116.78chf) the cost of the delivery is 122.17pln (28.53chf)

    c) For orders above 500pln (116.78chf) the cost of the delivery is

  10. Delivery to Norway

    -Delivery by the UPS Courier

    a) For orders up to 300pln (656.35nok) the cost of the delivery is 244.35pln (536.55kr*)

    b) For order between 301-500pln (656.35-1094.05nok) the cost of the delivery is 122.75pln (268.59nok)

    c) For orders above 500pln (1094.05nok) the cost of the delivery is free.

  11. Delivery to the UK

    -Delivery by the DPD Courier

    a) For orders up to 300pln (£55.72) the cost of the delivery is 92.50pln (£17.9*)

    b) For orders between 301-500pln (£55.72-£92.86) the cost of the delivery is 46.25 (£8.59)

    c) For orders above 500pln (£92.86) the cost of the delivery is free.

  12. Delivery to Europe

    -Delivery by the UPS Courier

    a) For orders up to 300pln (65 euro) the cost of the delivery is 83.00pln (18 euro*)

    b) For orders between 300-500pln (65-108 euro) the cost of the delivery is 41.5 (9 euro)

    c) For orders above 500pln (108euro) the cost of the delivery is free.

    -Delivery by the DPD Courier

    a) For orders up to 300pln (65 euro) the cost of the delivery is 89.00pln (20 euro*)

    b) For orders between 301-500pln (65-108euro the cost of the delivery is 44.5 (10 euro)

    c) For orders above 500pln (108 euro) the cost of the delivery is free.

  13. Delivery to Poland

    -Delivery by the UPS Courier

    a) For orders up to 150pln the cost of the delivery is 20.10pln

    b) For orders above 150pln the cost of the delivery is free.

    -Delivery by the DPD Courier

    a) For orders up to 150pln the cost of the delivery is 16.90pln

    b) For orders above 150pln the cost of the delivery is free.

    -InPost

    a) For orders up to 150pln the cost of the delivery is 17.00pln

    b) For orders above 150pln the cost of the delivery is free.

 

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